I’ve Got Class (Starting Next Week)

by Andrew McAfee on January 10, 2008

I head into the classroom next week to start teaching my HBS MBA course Managing in the Information Age (MIA). I thought I’d share the email I sent out to encourage students to consider taking the course. I sent it students whose educational or professional backgrounds seemed appropriate for course content, and have lightly edited its content to remove HBS-specific jargon.

MIA represents my attempt to teach non-technologist business leaders what they need to know about modern corporate information technology. I want to convey both what IT can do for them, and what they need to do for IT success. Is this a worthy goal? Is it a course you’d take, or wish you had? Leave a comment and let us know.

Graduate students elsewhere at Harvard, at MIT’s Sloan School of Management, and at the Fletcher School at Tufts can take HBS courses if there is room. So if you’re eligible and MIA looks interesting, please inquire about cross-registration. It’s great to have many different perspectives in the classroom.


To:  Selected HBS Second Year Students

From:  Prof. Andrew McAfee

I’m sorry for the impersonal nature of this email.  I’m sending it to second year students whose backgrounds look appropriate for the course I’m teaching this semester at HBS.

I’m writing to encourage you to consider taking the course, which is called Managing in the Information Age (MIA).  It’s a 30-session course devoted to understanding how information technology is changing the business world, and how insightful business leaders use IT to create value and win competitive battles.

The course is not intended to train CIOs, and requires no technical background. MIA is not about hardware, software, or networks.  It’s about IT-enabled business models and IT-based capabilities –  the things you simply can’t do without technology.  It’s also about the critical roles played by business leaders outside the IT department — the decisions they make and the roles they play in order to be successful with technology.

If you liked the Zara and ITC eChoupal cases in the first year technology and operations management course, you’ll find MIA‘s content compelling.  We’ll look at:

  • Ducati Racing’s use of computers to help build the world’s fastest motorcycles.
  • Construction of an ‘Intellipedia’ across the CIA and other agencies that make up the US intelligence community.
  • How MK Taxi was able to offer better service in the crowded Tokyo cab market with a good idea and a bit of technology.
  • Google’s internal prediction market.
  • What happened when a Boston hospital tried to get its doctors to order medications via a computer instead of via paper.
  • Why Los Grobo was able to build a true ‘network organization’ in one of the last places we’d think to look:  the Argentine soybean industry.
  • Recent controversies on Wikipedia.
  • Why Cisco got into trouble because its managers liked IT too much.
  • How some companies are bringing Web 2.0 inside and creating ‘Enterprise 2.0′

We’ll have several class guests and technology demos.  We’ll also practice what we preach by using wiki technology throughout the semester.  In fact, students’ contributions to the wiki will be an important part of their grades, along with class participation. Students will choose for themselves whether they want wiki contributions or class participation to count more heavily toward their final grade. There is no paper or final exam for MIA.

The course will be useful for line managers, consultants, technology entrepreneurs, venture capitalists, and active investors –  those who take a stake in existing companies with the goal of improving their performance and position.

If you’d like to get an idea of some of the course’s content, check out my blog and this Wall Street Journal article, or do some Googling around my name and/or ‘Enterprise 2.0’  If you have any questions, please feel free to email me.  And if you’re at all interested, please show up for our first class session, which will not be a case discussion.  We meet for the first time on January 15  at 10:05 and 11:40 in Hawes 202. Hope to see you there!

 

  • http://www.blackcio.com Travis

    Although few HBS students will go on to become CIOs, there are at least four compelling reasons to take this course:

    (1) Any organization they end up working for, or running, is guaranteed to be dependent on technology for something mission critical. Pick any business in any industry.

    (2) One day the may need to pick or manage a CIO. A grasp of the role of technology in the enterprise will help them do that well for the same reason that a grasp of accounting will them help pick or manage a CFO.

    (3) Most of the big M&A deals and IPOs involve technology or tech companies.

    (4) The Stanford and MIT B-school grads, who were required to take courses like this, will have a leg up on them when the next Google starts looking for a CEO.

  • http://www.polisea.net/descuadrando Esteban

    It sounds pretty interesting and appealing. If I had the opportunity to attend the course, I would not doubt about it.

    Your papers are very inspiring for my research, but I have to admit that it is not easy to find many academic papers regarding Web 2.0 and business.

  • Ken Washington

    This sounds like an incredibly important class for anyone to take who might one day find themselves in a position of making business that impact IT and that are impacted by IT. An IT leader’s most important role is to educate their business peers about IT and why it matters. This course will make the IT leaders’ job easier by training future non-IT leaders earlier in the cycle. I applaud you for taking this on.

    The topics you list also underscore the importance of understanding the rapid pace of innovation that is and will continue to happen in the IT world. Readers of your blog know and understand that E2.0 is game changing but not everyone else does. This course will hopefully result in educating more people about this important phenomenon early in their career cycle.

  • Mark

    Hi Andrew,

    Will any of the course materials be available online as part of iTunesU or similar? It looks like it will be a fascinating course.

    Regards,

    Mark

  • http://www.fcw.com/print/13_43/management/151075-1.html Chris

    As one of Intellipedia’s lead users and trainers, it’s pretty cool to see the fruits of our labor used as a case study. It’s also satisfying that we (the intelligence community) are not playing catch-up like we often do in government when it comes to the application of new technologies and the socialization of broad use.

    It’s important to note that Intellipedia works well with the other social software services like blogs and social bookmarks. Document storage services that create links to static files and instant messaging are also important to the “Intellipedia” effort.

  • http://www.cognetics.com Anne Pauker-Kreitzberg

    Super letter — I’m very curious to learn how many takers you get. In 2001 we thought we had come up with a super idea: provide workshops to managers on what we called “technology fluency.” Great idea, bad timing? Who knows; we weren’t very successful.

    We thought for sure that executives would jump at a chance to expand beyond knowing enough buzz words to get through a meeting. As you point out, surely they’ve got to realize the clear advantages this would provide. As technology competes with people to be a company’s biggest asset, who wouldn’t want to be able to make better investments in technology and better decisions about CIOs and IT, in general.

    Managers can’t continue to take a pass. Gen X, Y and Millenials combined aren’t the easy answer. Just because somebody is comfortable using web or business applications doesn’t mean they have any better mental model of how to invest millions of technology dollars or how it can be successfully leveraged.

    One thought I’d like to suggest is this. Beyond a better understanding of technology and what it can do, managers need to have a much better understanding of how technologists see the world, how they work, what their challenges are, and what they need to be good partners. BTW, technologists need to boost their tolerance for people who don’t understand technology in the same way they do. Working through business analysts translators is just a work-around. Perhaps you could run the same kind of course in reverse, for techies.

  • http://www.esaphaseone.com Jeremy

    I would love for you to elaborate on Cisco and them getting in trouble for liking tech too much.

    Also, what kind of impact do you think Web 2.0 is going to have on the internet? Is it mostly hype or something I need to study up on?

    Thanks!

  • http://www.perustudios.com Martha

    Hi, good post, It sounds attractive fascinating and engaging. If I obtained the occasion to focus the course, I would not suspect about it.

  • http://dog-allergies.blogspot.com Dog Allergies

    There are many colleges and universities that offer free courses online in the form of podcasts, blogs, tutorials and full-blown online classes. Most of these courses, while extremely smart-making, will NOT award any college credits or degrees.

  • http://www.watercarinfo.com water powered cars

    It has been arround 5 months you must have started your classes of MIA. I would love to be part of such course, the topics which you were about to cover are pretty good and new. I am very much interested in such kind of sessions but i know it is not possible for me to attend such sessions as i am not doing MBA from anywhere and just a Engineering Graduate from India. I will appreciate if you can send me (to my mail id given) some links which are helpfull to learn MIA atleast to some extent as i am working in a IT MNC. Thanks in advance.

  • http://andrewmcafee.org/blog/?p=711 The Good and Bad Kinds of Crowds : Andrew McAfee’s Blog

    [...] to this post This past week I rolled out a couple Enterprise 2.0-ish experiments in my MBA Class Managing in the Information Age. First, I attempted to use crowd wisdom to outsmart my students. Second, I let them form their own [...]

  • http://www.tourtravelchina.com/beijing-tour.html Beijing Tour

    Great post, what you said is really helpful to me. I can't agree with you anymore. I have been talking with my friend about, he though it is really interesting as well. Keep up with your good work, I would come back to you.

  • pixbook

    sir i have some difficulties to attend your class. Will you please tell me how can i find the videos of your class???

  • pixbook

    sir i have some difficulties to attend your class. Will you please tell me how can i find the videos of your class???

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