Comments on: Some Questions You Might Get Asked

By: jobyweeks

jobyweeks — Sun, 29 Nov 2009 17:31:20 +0000

Tim Lankow does not do what he says he is going to do. I should know, I have known him for more than a decade and considered him one of my best friends until he started stealing from me. When confronted he lies and makes up excuses for his unprofessional behavior. I would be very cautious in doing business with him. Make sure he delivers before you pay him or you will probably end up like the rest of us calling, emailing and going through the gambit trying to get him to either give you your money back or complete the job you hired him to do. I would never do business with him but its up to you to make that call. Just remember to watch out. He, like his father who has more than 50 judgements against him, is a very smooth talker. Just remember, the apple doesnt fall far from the tree.

By: Alex

Alex — Tue, 01 Sep 2009 18:43:40 +0000

This faq is just what I was looking for, thank you so much!

By: Dianna Volkov

Dianna Volkov — Wed, 10 Dec 2008 21:13:22 +0000

Great questions!

I agree with other posters that ROI is a huge question – How do you measure it? How can you show that E2.0 is a time-saver?

Another question, or topic rather, is information retrieval.
- Is it better to force a heirarchical structure (say with a series of topic-based wikis) or have a free-for-all, search-dependent structure (as with wikipedia)? What factors make one better than the other?
- How do users know that what they are getting is the most accurate on the site? It does no good for Manager X to post a template for purchase orders, if Secretary Y posts a slightly different one as well. What are effective information-ownership methods?

By: OPSEC

OPSEC — Sun, 03 Aug 2008 08:51:20 +0000

When I implemented a social networking aspect in my workplace, I was admittedly pretty naive about employee reactions.
I was actually shocked to see some of these issues come up, even though it was restricted to an intranet!
I think that a specific form of social networking etiquette is evolving, especially as individuals that grew up with SN join the workforce.

By: tv online

tv online — Sun, 27 Jul 2008 08:42:59 +0000

Your list is good, Andrew!
I look forward to seeing some of your replies to these questions.

By: Resim Yukle

Resim Yukle — Mon, 14 Jul 2008 15:55:42 +0000

Critisizing some work must break the spirit of work. By the way, there’s so much critical questions. Some of these problems can be solved by generating a content management system. And maybe an auto content searcher (reviewer) system (by words) can prevent bad consequences. But i’ll add an important one in my opinion.

what if the content of communities doesnt advance enough to make people glad?

By: Stephan Schillerwein

Stephan Schillerwein — Wed, 09 Jul 2008 10:05:38 +0000

Some more points from my experience that could be added to the list (all by no means specific to enterprise 2.0 only):

- We see that all this stuff can have positive impact on productivity and creativity, but what’s the ROI?

- We already have more information than anyone can handle, isn’t this just going to build huge amounts of additional (and potentially unrelevant) content (that will finally break our internal search engine etc.)?

- What other companies (from my sector) have already REALLY implemented this?

By: Sarah M.

Sarah M. — Tue, 08 Jul 2008 20:16:51 +0000

While upper management “decision makers” are sitting around figuring out how to make Enterprise 2.0 consistent with your company’s business model and brand, most of the millennial “individual contributers” within your company will already be a decade ahead of you…

The time is not now for Enterprise 2.0 — the time has passed. All companies, especially those that move very slowly in terms of decision making, need to be thinking on to the next big thing, not worrying about something that they need to run to catch up to.

By: Bergen Larsen

Bergen Larsen — Tue, 08 Jul 2008 14:09:46 +0000

In South Africa we’ve got a very good website which is dealing with complaints and compliments in a centralised spot. hellopeter.com The few times I’ve used it to grumble about my complaints, I’ve had the organisations respond to me very quickly.

My personal point of view is, if an organisation is so worried about its image, surely it would want to know what’s being said and take steps to correct the perception, either in addressing the problem and solving it. If you don’t know about it, how do you fix it?

If your employees have a problem with your company, then you are just looking for trouble. Rather hear about it, address their concerns.. otherwise your customers will know by the quality of work/service they deliver. Customers should get the service they expect when they expect it.Organisations have the power to manage expectations… if it knows what to manage.

Technology is just a way to find out if we are doing a good job as a business. Be it an enterprise or an small home business. Use the knowledge you’ve been given to solve problems. Gather knowledge given by people freely and do something constructive with it. Don’t be afraid of the issues being aired, they will help you grow as an organisation, better your environment for employees and customers alike. Both will grow your profits.

By: Malcolm Kass

Malcolm Kass — Tue, 08 Jul 2008 02:48:52 +0000

I think that Michael Netzley touches upon a marketing communication point. I am begining to think the answer “your employees are doing it anyway” regarding non-work related e2.0 discussions is a poor marketing/sales communications. With marketing, everything should revolve around finding solutions to your customer’s needs and the answer above sounds more like “its no different than what you are dealing with before, so what is the concern?” I bet this answer rubs people the wrong way, for employee lack of focus IS a problem for these decision makers, a problem they would like a solution for. I don’t know the “answer”, but it seems that a good way to answer such as question is to demonstrate how our e2.0 offerings can solve even this issue.